Message from Management

The Ricoh Group has continuously created innovative ways of working since its entry into the office equipment field in the 1950s. Today, those innovations continue to create value and spread from offices to workplaces across numerous industries, frontlines, and society.

Our ability to swiftly deliver digital services that help resolve issues depends on identifying the customer’s essential regional and business needs and bringing together services and products that match those requirements. We build systems for developers to maintain close ties with customers and create services for them. At the same time, we are developing common platforms for materializing services.

The technical strategy underpinning our medium-term growth is to employ a digital twin^*technology that fosters evolutions in workplace practices and digital printing for a mass customization era to drive human-centric digitalization. Thus, we will make AI (artificial intelligence) and fifth-generation mobile telecommunications technologies a top priority and cultivate people who can employ digital technology in various situations.

The key to giving shape to these challenges is our technological competencies, supported by our outstanding engineers. In addition to leveraging technologies in the fields of optics, imaging, materials, manufacturing, infrastructure, control, and systems that Ricoh has advanced for many years, we believe that by incorporating the latest digital technologies and combining unique ideas, we can continue to create new value for our customers.