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Our Performance Against Major CSR Indicators
| Indicator | Scope of Survey | Performance | Items Relating to Major Initiatives*1 | Note | ||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Year ended Mar. 31, 2017 |
Year ended Mar. 31, 2018 |
Year ended Mar. 31, 2019 |
Year ended Mar. 31, 2020 |
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| Governance | ||||||||||
| 1 | Number of outside directors (total number of directors) |
Ricoh Co., Ltd. | 4（10） | 4（8） | 4（8） | 4（8） | GRI：102-22 ISO26000：6.2 SDGs：16 |
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| 2 | Response rate for CSR self-assessments by suppliers (%) ( ) indicates number of suppliers asked to respond |
Japan | — | 100（7） | — | 100（6） | GRI:308-2、414-2 GC:1, 2, 4-8 ISO26000：6.3、6.4、6.5、6.6、6.7、6.8 |
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| China | — | — | 100（8） | 100（12） | collected from key suppliers | |||||
| Thailand | 100（68） | — | 100（4） | 100（6） | ||||||
| 3 | Cases of serious accidents involving bob软件苹果怎么下载*2 |
Ricoh Group | 0 | 1 | 1 | 0 | GRI：416-2 ISO26000：6.7 SDGs：16 |
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| 4 | Number of serious incidents and accidents involving information security | Ricoh Group | 0 | 0 | 0 | 0 | GRI：418-1 ISO26000：6.7 SDGs：16 |
Number of serious violations of law or incidents and accidents that must be made public | ||
| 5 | Number of breaches of customer privacy (complaints from outside parties) | Ricoh Group | 0 | 0 | 0 | 0 | GRI：418-1 ISO26000：6.7 SDGs：16 |
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| 6 | Number of breaches of customer privacy (complaints from regulatory bodies | Ricoh Group | 0 | 0 | 0 | 0 | GRI：418-1 ISO26000：6.7 SDGs：16 |
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| 7 | Number of serious violations of law or incidents and accidents＊2 | Ricoh Group | 0 | 0 | 0 | 0 | GRI：419-1 GC:1, 2, 4-8, 10 ISO26000：6.3、6.4、6.5、6.6、6.7 SDGs：16 |
Number of serious violations of law or incidents and accidents that must be made public | ||
| bob娱乐平台 | ||||||||||
| 8 | Energy consumption＊3 |
Total calories (TJ) | Ricoh Group | 4,460 | 4,397 | 4,416 | 4,003 | GRI：302-1 GC:7, 8 ISO26000:6.5 SDGs：7、8、12、13 |
Third-party inspection ratio＊4：99% | |
| 9 | GHG emissions＊3 | Scope1 | CO2（kt） | Ricoh Group | 153.1 | 141.6 | 140.4 | 129.6 | GRI：305-1 GC:7, 8 ISO26000:6.5 SDGs：3、12、13、15 |
Third-party inspection ratio＊4：99% |
| Non-energy related greenhouse gas emissions (CO2equivalent)＊4 | 1.8 | 1.1 | 1.5 | 2.4 | GRI：305-1 GC:7, 8 ISO26000:6.5 SDGs：3、12、13、15 |
Third-party inspection ratio＊4：100% | ||||
| Scope2 | CO2（kt） | 275.7 | 266.6 | 232.9 | 206.0 | GRI：305-2 GC:7, 8 ISO26000:6.5 SDGs：3、12、13、15 |
Third-party inspection ratio＊4：99% | |||
| Total (kt) | 430.6 | 409.3 | 374.8 | 338.0 | GRI：305-1、305-2 GC:7, 8 ISO26000:6.5 SDGs：3、12、13、15 |
Third-party inspection ratio＊4：99% | ||||
| 10 | CO2emissions during product use＊3 |
Scope3 | CO2（kt） | Ricoh Group | 490.4 | 425.9 | 375.1 | 286.7 | GRI：305-3 GC:7, 8, 9 ISO26000:6.5、6.7 SDGs：3、12、13、15 |
Third-party inspection ratio＊4：100% CO2emissions based on lifecycle estimations of equipment sold in each year |
| 11 | CO2reduction contribution | CO2（kt） | Ricoh Group | 467 | 483 | 432 | 427 | GRI：305-5 GC:7, 8, 9 ISO26000:6.5、6.7 SDGs：6、8、12、13、15 |
Reduction of CO2emissions due to the use of Ricoh products and/or solutions | |
| 12 | Water use＊3 | Total (km3) | Ricoh Co., Ltd.、Ricoh Group | 4,579 | 4,315 | 4,348 | 4,008 | GRI：303-1 GC:7, 8 ISO26000:6.5 SDGs：3、6、12 |
Third-party inspection ratio＊4：95.4% | |
| 13 | Wastes＊3 | Total amount (t) | Ricoh Co., Ltd.、Ricoh Group | 71,654 | 69,054 | 66,796 | 62,898 | GRI：306-2 GC:7, 8 ISO26000:6.5 SDGs：3、6、8、12 |
Third-party inspection ratio＊4：87.7% | |
| Final disposal amount (t) |
451 | 305 | 290 | 276 | GRI：306-2 GC:7, 8 ISO26000:6.5 SDGs：3、6、8、12 |
Third-party inspection ratio＊4：87.7% | ||||
| Resource recovery rate (%) |
98.7 | 99.3 | 96.4 | 95.6 | GRI：306-2 GC:7, 8 ISO26000:6.5 SDGs：3、6、8、12 |
Third-party inspection ratio＊4：87.7% | ||||
*1 Major initiatives GRI: GRI Sustainability Reporting Standards (GRI Standards), GC: Global Compact, SDGs: Sustainable Development Goals, ISO 26000: International standards for SR
*2,4 Third-party inspections conducted during the fiscal year ended March 31, 2020 by SGS Japan Inc. (The ratios listed in the "Note" column are for the fiscal year ended March 31, 2020.)
For more details:m.lmz-yz.com/environment/data/third.html
*3 Data before FY2018 have been reviced due to the sale of multiple businesses and improvement of data accuracy in some regions.
*5 Non-energy related greenhouse gas emissions : Carbon Dioxide,Methane, Nitrous Oxide, Hydrofluorocarbons, Perfluorocarbons, Sulfur Hexafluoride, Nitrogen Trifluoride
| Indicator | Scope of Survey | Performance | Items Relating to Major Initiatives*1 | Notes | |||||
|---|---|---|---|---|---|---|---|---|---|
| Year ended Mar. 31, 2017 |
Year ended Mar. 31, 2018 |
Year ended Mar. 31, 2019 |
Year ended Mar. 31, 2020 |
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| Society | |||||||||
| 14 | Number of regular employees | Ricoh Group (Japan) | 35,490 | 33,796 | 31,905 | 31,648 | GRI:102-7 | Item 14 is the total number of employees at 229 companies in the Ricoh Group items 21 and 22 for domestic Ricoh Group businesses Item 24 is covering all overseas consolidated companies |
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| Ricoh Group (Outside Japan) | 70,123 | 64,082 | 60,758 | 58,493 | |||||
| Ricoh Group total | 105,613 | 97,878 | 92,663 | 90,141 | |||||
| 15 | Gender ratio (male: female) |
Ricoh Co., Ltd. | 85：15 | 85：15 | 85：15 | 85：15 | GRI:102-8 GC:6 ISO26000:6.4 SDGs:5, 8 |
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| Ricoh Group (Japan) total | 84：16 | 83：17 | 83：17 | 83：17 | |||||
| Ricoh Group total | — | — | 67：33 | 69：31 | |||||
| 16 | Average years of service | Ricoh Co., Ltd. | Male | 18.3 | 19.1 | 19.6 | 20.0 | GRI: N/A GC: 6 ISO26000:6.4 SDGs:5, 8 |
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| Female | 19.5 | 19.7 | 20.3 | 21.0 | |||||
| 17 | Average age | Ricoh Co., Ltd. | Male | 43.5 | 44.0 | 44.5 | 45.1 | GRI:405-1 GC: 6 ISO26000:6.4 SDGs:5, 8 |
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| Female | 41.7 | 42.2 | 43.0 | 43.9 | |||||
| Total | 43.3 | 43.8 | 44.3 | 44.9 | |||||
| 18 | Percentage of female workers in management positions | Ricoh Co., Ltd.*2 | 3.5 | 3.8 | 3.9 | 4.3 | GRI:405-1 GC:6 ISO26000:6.4 SDGs:5, 8 |
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| Ricoh Group (Japan) total*2 | 4.0 | 4.4 | 4.8 | 5.3 | |||||
| Ricoh Group total*2 | — | — | 13.3 | 15.6 | |||||
| 19 | Percentage of female workers in executive management positions | Ricoh Co., Ltd.*2 | 1.6 | 1.8 | 2.2 | 2.8 | GRI:405-1 GC: 6 ISO26000:6.4 SDGs:5, 8 |
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| Ricoh Group (Japan) total*2 | 1.9 | 2.2 | 2.1 | 2.6 | |||||
| Ricoh Group total*2 | — | — | 3.2 | 8.9 | |||||
| 20 | Employee turnover rate | Total turnover rate Ricoh Co., Ltd. |
2.2 | 5.2 | 2.4 | 1.8 | GRI:401-1 ISO26000:6.4 SDGs:5, 8 |
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| Voluntary turnover rate Ricoh Co., Ltd. |
1.7 | 2.4 | 2.2 | 1.4 | |||||
| 21 | Number of people taking childcare leave |
Ricoh Co., Ltd. | 306 | 269 | 279 | 271 | GRI:401-3 ISO26000:6.4 GC: 1 SDGs: 5, 8 |
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| Subsidiaries in Japan | 262 | 362 | 363 | 337 | |||||
| Ricoh Group (Japan) total | 568 | 631 | 642 | 608 | |||||
| 22 | Number of people taking nursing care leave | Ricoh Co., Ltd. | 7 | 6 | 6 | 6 | GRI: N/A ISO26000: 6.4 GC: 1 SDGs: 8 |
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| Subsidiaries in Japan | 14 | 11 | 5 | 8 | |||||
| Ricoh Group (Japan) total | 21 | 17 | 11 | 14 | |||||
| 23 | Employment Rate of Workers with Disabilities*2 | Ricoh (special subsidiary system applied to the group)*2 | 2.18 | 2.29 | 2.32 | 2.33 | |||
| 24 | Percentage of locally hired presidents＊5 | Subsidiaries outside Japan | 58.1 | 60.0 | 53.3 | 90.6 | GRI:N/A GC: 6 ISO26000: 6.4 SDGs: 8 |
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| 25 | Number of major disasters | Ricoh Co., Ltd. | 0 | 0 | 0 | 0 | Item25 Odor suction exposure from painting work (outside the work area) of domestic establishments | ||
| Subsidiaries in Japan | 0 | 0 | 1 | 0 | |||||
| Ricoh Group (Japan) total | 0 | 0 | 1 | 0 | |||||
| 26 | Number of industrial accidents | Ricoh Co., Ltd. (manufacturing) | 5 | 4 | 8 | 7 | GRI:403-2 GC: 1 ISO26000: 6.4 SDGs:3, 8 |
Item 25 covers 26 domestic subsidiaries. Totals covering almost all Ricoh Group employees | |
| Ricoh Co., Ltd. (non-manufacturing) |
5 | 11 | 19 | 7 | |||||
| Ricoh Co., Ltd. total | 10 | 15 | 27 | 14 | |||||
| Subsidiaries in Japan (manufacturing) |
23 | 22 | 13 | 24 | |||||
| Subsidiaries in Japan (non-manufacturing) |
86 | 91 | 75 | 58 | |||||
| Subsidiary total in Japan | 109 | 113 | 88 | 82 | |||||
| Ricoh Group (Japan) total (manufacturing) |
28 | 26 | 24 | 29 | |||||
| Ricoh Group (Japan) total (non-manufacturing) |
91 | 102 | 91 | 67 | |||||
| Ricoh Group (Japan) total | 119 | 128 | 115 | 96 | |||||
| 27 | Implementation rate of employee awareness surveys | Ricoh Group (Japan) | — | 84.5 | 85.0 | 85.3 | GRI: N/A ISO26000: N/A SDGs: 8 |
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| Subsidiaries outside Japan | — | — | 54.5 | 66.7 | |||||
| Ricoh Group total | — | 84.5 | 79.7 | 74.5 | |||||
| 28 | Average hours of training & development | Ricoh Group total | ー | ー | ー | 22.2 | |||
| 29 | Average amount spent on training & development(JPY) | Ricoh Group total | ー | ー | ー | 63,000 | |||
| 30 | 大量的慈善捐款 (JPY millions) |
Ricoh Co., Ltd. | 118 | 104 | 107 | 114 | GRI:N/A ISO26000: 6.8 SDGs:1-17 |
Collected amounts at 63 Ricoh Group companies 为每个fisca数量是基于汇率l year as determined in-house The calculation method has been changed from FY2019 |
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| Subsidiaries in Japan | 6 | 5 | 7 | 21 | |||||
| Subsidiaries outside Japan | 24 | 53 | 28 | 64 | |||||
| Ricoh Group total | 148 | 162 | 142 | 201 | |||||
| 31 | Hours spent for social contribution activities | Ricoh Co., Ltd. | 4,989 | 2,795 | 1,737 | 4,728 | |||
| Subsidiaries in Japan | 2,861 | 3,164 | 2,896 | 11,784 | |||||
| Subsidiaries outside Japan | 28,453 | 21,264 | 15,929 | 37,049 | |||||
| Ricoh Group total | 36,303 | 27,223 | 20,562 | 53,560 | |||||
| 32 | Total contributions to society (JPY millions) |
Ricoh Co., Ltd. | 157 | 120 | 124 | 145 | |||
| Subsidiaries in Japan | 20 | 37 | 22 | 73 | |||||
| Subsidiaries outside Japan | 225 | 189 | 149 | 313 | |||||
| Ricoh Group total | 402 | 346 | 295 | 531 | |||||
*1 Major initiatives GRI: GRI Sustainability Reporting Standards (GRI Standards), GC: Global Compact, SDGs: Sustainable Development Goals, ISO 26000: International standards for SR
*2,3 Third-party inspections conducted during the fiscal year ended March 31, 2020 by SGS Japan Inc. (The ratios listed in the "Note" column are for the fiscal year ended March 31, 2020.)
For more details:m.lmz-yz.com/environment/data/third.html
*4 Non-energy related greenhouse gas emissions : Carbon Dioxide,Methane, Nitrous Oxide, Hydrofluorocarbons, Perfluorocarbons, Sulfur Hexafluoride, Nitrogen Trifluoride
*5 The scope is changed from major affiliated companies to all overseas consolidated companies as from FY2019