Ricoh named a worldwide leader in high-speed inkjet in new IDC MarketScape report

TOKYO, February 6, 2020–Ricohtoday announced that a new IDC MarketScape report names the company a worldwide leader in high-speed inkjet, citing Ricoh's broad strengths, including technological innovation, attentiveness to customer feedback and a large install base. The report,“IDC MarketScape: Worldwide High-Speed Inkjet Press 2019-2020 Vendor Assessment”¹in particular noted Ricoh's “business development programs with high visibility and strong reputation” as powerful complements to a robust technology portfolio.

Ricoh's commitment to its customers' success helped earn its global leader position. Analysts cited Ricoh's continual technological advancements and heavy investments in ensuring customer feedback is a part of its R&D process as a major positive. Most recently, this approach has driven game-changing successes such as theaward-winningRICOH Pro VC70000, which introduced Ricoh-patented drying technology and Extended Gamut Inks. These innovations work together to increase ink limits for higher image quality, drive down turnaround times to help meet SLAs and increase throughput, and empower printing on uncoated, offset-coated, inkjet-treated and inkjet-coated stocks without pre-treatment or priming, offering greater creative flexibility and lower paper costs. Continuing to invest more than $1 billion dollars annually in R&D, these innovations in response to real-world pain points and customer goals are the norm at Ricoh.

“扩展超出其交易和直接邮政局，Ricoh的推出介绍了Ricoh Pro VC70000燕尾鸟，并凭借其扩展软件和服务来赋予公司更加积极地定向商业印刷品和图形空间，”IDC的成像研究经理Amy Machado表示，印刷和文档解决方案，IDC。“除了在更多样化的细分市场中的自身增长之外，Ricoh希望帮助客户扩大产品。该公司的高级业务发展计划旨在帮助客户不仅在现有页面之后 - 模拟和碳粉 - 而且还要创建新的应用程序。“

Ricoh builds long-term alliances, with a consultative, tailored approach to implementation that does not end with a sale. Its representatives pursue a high-touch strategy, so as business needs evolve, Ricoh's ways of addressing them evolve, too. The IDC MarketScape cited Ricoh's plans to continue growing its business services to help its customers continue to grow revenues and page volumes long after implementation as another key contributing factor to Ricoh's strong market position. These efforts achieved industry recognition when Ricoh was命名“Company to Watch Out For” by industry thought leaders and customers in attendance at the sixth annual Inkjet Summit in 2018.

理光的客户受益于其专业的技术人员，工程师和经理的私营生产服务团队的深层专业知识。专用的职责管理人员有助于确保升级路径永远不会中断，因此客户需要在需要时获得所需的支持。远远超出简单的休息支持，Ricoh的团队支持客户提供咨询和培训服务，以及SaaS产品。从技术 - 颜色管理的咨询和培训范围，例如 - 到后台 - 销售计划开发，运营卓越等 - 所以客户可以在多个方面改善他们的业务。

“了解市场，我们的客户，以及两次互动如何形成我们在理摩所做的一切的基础上，”格兰诺伊州的迈克赫尔德，国会营销，商业印刷业务，理光。“这是专门知识 - 并愿意分享它，讨论它，并将其应用于客户的独特情境 - 建立信任。结果，我们帮助客户实现这一信任，特别是随着我们继续在销售后延年延长驾驶成功。我们在将销售人员转变为联盟的伙伴关系和伙伴关系，这有助于推动相互长期的利益。我们帮助客户取得成功，他们帮助我们了解我们如何更好地支持这种成功，无论是如何还是未来。“

For details on Ricoh's full line of production print products, services and solutions, please visit//m.lmz-yz.com.

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“IDC MarketScape: Worldwide High-Speed Inkjet Press 2019-2020 Vendor Assessment”, doc #US45705519, December 2019,https://www.idc.com/getdoc.jsp?containerId=US45705519